Web portals offer a broad spectrum of valuable services to different groups of people your organization interacts with including: Customers and prospects Employees and prospective employees Investors Partners Members Volunteers And more! Each of these groups have different reasons to learn about your products, services, and company history. It’s great to train these people so they are more knowledgeable about what you do and who you are. Self-service CRM portals have the added value of delivering context-specific training content, while keeping track of their progress, and the effectiveness of the content itself. Here are some effective ways your company could be getting more value out of your web presence, while educating the members of your stakeholder communities. Product Training It would be great if you could deliver every customer training session in person, but the realities of availability and travel logistics makes that nearly impossible. Online training is available 24/7,
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